Return Policy

Return Eligibility

  • Items must be returned within 30 days of the delivery date.

  • Products must be in the condition in which they were received and in the original packaging.

  • Items that are damaged, altered, or missing parts not due to our error or error on the part of the shipping carrier are not eligible for a return.

Return Process

  • To initiate a return, contact our customer service team at Omegapointpcs@gmail.com with your order number and reason for return.

  • We will provide you with a return authorization number and return instructions.

  • Please do not send your purchase back prior to requesting a return. We can not guarantee a refund if the proper return process is not followed.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

  • If rejected, the product will be returned to the buyer in the condition received at no extra charge.

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

  • We only replace items if they are defective or damaged. Please contact us at Omegapointpcs@gmail.com to discuss options.

Return Shipping

  • To return your product, you should mail your product to the shipping address sent to you by email regarding your specific return.

  • You will be responsible for paying for your own shipping costs for returning your item.

  • Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Late or Missing Refunds

  • If you haven’t received a refund yet, first check your bank account again.

  • Then contact your credit card company, it may take some time before your refund is officially posted.

  • Next, contact your bank. There is often some processing time before a refund is posted.

  • If you’ve done all of this and you still have not received your refund yet, please contact us at Omegapointpcs@gmail.com

Modifications to the Return Policy

  • We reserve the right to modify this return policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.